Les Hill Associates – Terms and Conditions of Contract – Independent Surveys

Confirmation

Written confirmation is required, by e-mail, letter or official order, confirming our Client’s address, responsibility for payment and acceptance of the following terms and conditions.

Scope of Inspection

The scope of inspection will be discussed with our Client and confirmed in writing (with estimate) prior to inspection, by post or e-mail. Inspections are non-destructive, unless agreed beforehand. Please refer to our printed notes on scope of inspection for guidance.

Estimates are open for 28 days, after which we reserve the right to withdraw or modify.

Reports remain the property of Les Hill Associates until paid for in full. It is an express term of contract that no liability shall accrue from reliance on a report if not paid for in full.

Reports are for the sole use of clients and their professional advisers.

Payments

Payments are due at the time of inspection, unless prior arrangements have been made.

Privacy & Security – General Data Protection Regulation

We require a minimum of information in order to communicate with you about our services, and about payment. We do not prepare or hold mailing lists. We hold files on surveys we have carried out, identified by property address. We retain financial information for 6 years for tax purposes, and technical information for insurance purposes.
The internet can never be guaranteed to be 100% secure. As a result, non-sensitive information cannot be guaranteed secure, information you transmit to us is at your own risk. We make our best efforts to ensure its security in our system. You have the right to ask for a copy of information we hold about you.

Fees

Fees for Site Inspection and report writing are based on a minimum charge for an hour on site and an hour preparing the report, plus travel, and expenses at cost.
Typical fees for damp or timber inspection only of a house or flat up to 3 bedrooms would be £220.00 plus attendance costs.
Typical fees for damp and timber inspection of a house or flat up to 3 bedrooms would be £330 plus attendance costs.
For inspections within 10 miles of base no travel time is charged, just mileage (45p per mile).
For inspections 10-25 miles from base (eg Bath, Chippenham, Shepton Mallet), 30 minutes travel time will be added plus mileage at 45p per mile.
For inspections 25-40 miles from base (eg Bristol, Yeovil, Devizes, Swindon), an hour travel time will be added plus mileage at 45p per mile.
For greater distances, or specific requirements, individual estimates will be provided.

Fees for sampling and laboratory investigations for consultancy can be provided on request.